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8-10 Hargreaves Street, Burnley, England, BB11 1ED
support@vanguard-law.net
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Our offices

Wherever you are, we are there too

United-kingdom
8-10 Hargreaves Street, Burnley, England, BB11 1ED
FAQ

Frequently Asked Questions

What is a chargeback?
A chargeback is a consumer protection tool that allows you to request a refund from your bank or credit card provider when a payment has been made fraudulently, or when a service or product is not delivered as promised. It’s essentially a reversal of a disputed transaction, enabling you to reclaim funds that were wrongly charged to your account.
How do I know if I’m eligible for a refund?
Eligibility for a chargeback or refund depends on several factors, including the nature of the transaction, the payment method used, and the specific circumstances surrounding the case. Our team provides a free initial consultation to review your situation and advise you on the likelihood of recovering your funds.
How long does the refund process take?
The timeline for a successful refund varies widely depending on the complexity of the case and the response time of the financial institutions involved. Generally, the process can take anywhere from a few weeks to several months. Our team will keep you informed of progress and work diligently to expedite the process as much as possible.
What documents do I need to provide?
To begin the chargeback process, we typically require evidence such as proof of payment, transaction receipts, and any correspondence with the merchant or service provider. Providing detailed and accurate documentation helps strengthen your case and improves the chances of a successful recovery.
What are my chances of a successful refund?
The likelihood of a successful refund depends on various factors, including the type of transaction, the payment provider’s policies, and the quality of supporting documentation. While we cannot guarantee a result, our experienced team will analyze your case and provide an honest assessment of your chances, working with you to maximize your odds of recovery.
Do I have to pay for a consultation?
No, our initial consultation is completely free of charge and carries no obligation. We use this time to understand your case, explain our services, and give you a clearer picture of the potential outcomes before you decide to proceed.
What types of payments can be refunded?
We assist in recovering funds from various types of payments, including credit and debit card transactions, bank transfers, and certain e-wallet payments. The specific eligibility will depend on the payment provider’s policies and the transaction terms, which we will evaluate as part of our service.
How do I start the refund process?
Getting started is simple. Just reach out to us via phone, email, or our online form to schedule a free consultation. During this session, we’ll discuss your case, answer any questions, and guide you through the steps involved in initiating the refund process. Our team will be with you every step of the way to make the experience as seamless as possible.
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